Effective Date: 20th Aug 2025
Last Updated: 20th Aug 2025
This Privacy & Cookie Policy explains how paulchowdhry.com (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, interact with us, or use our services. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide
Name, email address, phone number, billing/shipping address (if you purchase tickets, products, or sign up for mailing lists).
Payment details (processed securely via third-party payment providers; we do not store full card details).
Automatically collected information
IP address, browser type, device information, and usage data through cookies and similar technologies.
Communications
Records of your emails, messages, or interactions with us.
2. How We Use Your Information
We use your information to:
Provide and manage our services (e.g., event tickets, merchandise orders, newsletters).
Communicate with you (e.g., updates, promotions, customer support).
Improve our website performance and user experience.
Comply with legal obligations (e.g., tax, accounting, fraud prevention).
We will never sell your data to third parties.
3. Legal Basis for Processing
We process your personal data based on:
Contract – when you buy products, tickets, or use our services.
Consent – when you subscribe to our newsletter or accept cookies.
Legitimate Interests – for improving our website and services.
Legal Obligation – where required by law.
4. Sharing Your Information
We may share data with trusted third parties such as:
Payment processors (e.g., Stripe, PayPal).
Ticketing platforms or event partners.
Email marketing platforms (e.g., Brevo/Mailchimp).
IT/hosting providers to operate the website.
All third parties must keep your data secure and use it only for agreed purposes.
5. Cookies & Similar Technologies
Cookies are small text files placed on your device to help the website function, improve user experience, and analyze traffic.
Types of cookies we use:
Essential cookies – required for site operation (e.g., checkout, login).
Analytics cookies – help us understand how visitors use the site (e.g., Google Analytics).
Marketing cookies – used to show relevant ads (if applicable).
Managing cookies:
When you first visit, you’ll be asked to accept or reject non-essential cookies. You can also manage or delete cookies via your browser settings at any time.
6. Data Retention
We keep your personal information only as long as necessary:
For customer records, typically up to 6 years (legal/accounting purposes).
For mailing lists, until you unsubscribe.
7. Your Rights
You have rights under data protection law, including:
Access to your data.
Correction of inaccurate data.
Deletion of your data (“right to be forgotten”).
Restriction or objection to processing.
Data portability.
Withdrawal of consent (e.g., unsubscribe from emails).
To exercise your rights, please contact us at info@paulchowdhry.com.
8. Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
9. International Transfers
If your data is transferred outside the UK/EEA (e.g., via service providers), we ensure adequate safeguards such as Standard Contractual Clauses (SCCs).
10. Contact Us
If you have any questions about this policy or your data rights, contact us:
Email: info@paulchowdhry.com.
Postal Address: [Insert Business/Agency Address]
If you are unsatisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk
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11. Updates
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
